Privacy Policy

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Effective Date: March 26, 2026  •  Last Updated: March 26, 2026

Nova Insights Corp ("NovaPix", "we", "us", or "our") operates Nova Connect, an AI-powered SMS messaging platform. This Privacy Policy describes how we collect, use, and protect information provided through Nova Connect, including information collected when you interact with us via SMS.

By using or interacting with Nova Connect, you agree to the practices described in this Privacy Policy.

• Mobile phone number — collected when you opt in to receive SMS messages or initiate contact.
• Message content — the content of messages you send to our number.
• Name and profile information — information you voluntarily provide during conversational interactions.
• Opt-in and opt-out records — timestamps and method by which you consented to or withdrew from messaging.
• Technical data — message delivery status, carrier information, and timestamps provided by our SMS gateway.

• Deliver SMS messages and AI-powered conversational experiences you have consented to receive.
• Process and respond to your inbound messages.
• Honor opt-out requests and maintain suppression lists.
• Improve and debug the Nova Connect platform.
• Comply with applicable laws and regulations.

No mobile information — including your phone number, message content, or opt-in status — will be shared with third parties or used for marketing purposes unrelated to the program you enrolled in.

By opting in to receive messages from Nova Connect (via keyword or conversational opt-in), you expressly consent to receive SMS messages from NovaPix. Message frequency varies. Message and data rates may apply.

You may opt out or request help at any time:

• STOP — Reply STOP to immediately unsubscribe. You will receive one final confirmation and no further messages.
• HELP — Reply HELP to receive support contact information.

We do not sell, rent, trade, or share your personal information or mobile phone number with third parties for their own marketing purposes.

We may share information only in the following limited circumstances:

• Service providers — We use Twilio, Inc. as our SMS gateway solely to deliver messages on our behalf. Twilio is bound by its own privacy policy and data processing terms.
• Legal compliance — We may disclose information when required by law or court order.
• Business transfers — In the event of a merger or acquisition, information may be transferred subject to the same privacy protections described here.

We retain your mobile number and message history for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations. Opt-out records are retained indefinitely to ensure suppressed numbers are never re-enrolled without express re-consent.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

Nova Connect is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

You may have the right to request access to, correction of, or deletion of your personal information. To withdraw consent for SMS messaging, reply STOP at any time. To exercise other rights, contact us below.

We may update this Privacy Policy from time to time. The revised "Last Updated" date at the top of this page will reflect any changes. Continued use of Nova Connect after changes are posted constitutes acceptance of the revised policy.

• Company: Nova Insights Corp
• Website: https://novapix.com
• Email: privacy@novapix.com